“Building embassies is as much about resilience and compassion as it is about bricks and steel” 

Jeff Grace, Project Director of the New U.S. Embassy in Mauritius.

• “My role is both highly technical and deeply diplomatic – it’s where engineering expertise meets international relations”

• “We’re not just building a structure – we’re building a symbol of diplomacy, national identity, and security”

• “Mauritius is a place where people work hard, live well, and care deeply about family and nature. (…) I already know it will be a difficult place to leave”

With over 40 U.S. embassy projects under his belt, Jeff Grace, Project Director for the new U.S. Embassy in Mauritius, shares insights into a profession where engineering precision meets diplomatic sensitivity. In this exclusive interview with BIZWEEK, he discusses the unique challenges of embassy construction – from high-security design to adapting to local climates – and reflects on the human side of the work, the importance of safety, and why Mauritius will ultimately prove to be a hard place to leave.

Can you tell us a bit about your role and responsibilities as Project Director of the new U.S. Embassy in Mauritius?

As the Project Director, I have the honour and responsibility of representing the U.S. Department of State on the ground during the construction of our new embassy here in Mauritius. My role is both highly technical and deeply diplomatic – it’s where engineering expertise meets international relations. I serve as the primary liaison between our Washington headquarters, the local embassy team, and the construction firm we’ve contracted to carry out the work. I’m responsible for making sure the project adheres to our high standards for security, resilience, safety, and quality, while staying on time and within budget. Beyond the spreadsheets and site visits, my job is to ensure that this building reflects the enduring relationship between the United States and Mauritius. Every brick we lay is part of a broader vision of diplomacy. Whether I’m reviewing blueprints, coordinating logistics, solving technical challenges, or engaging with local stakeholders, I always keep in mind that the structure we’re building will serve as a platform for peace, cooperation, and shared progress for decades to come.

Your career has taken you across the globe to build U.S. embassies in diverse environments. How did you get into this line of work, and what keeps you passionate about it?

My journey into this career began in the forests of Vermont, where I spent summers working alongside my father, a truck driver and part-time construction worker. We ran a family sawmill, and from an early age, I learned the value of hard work, craftsmanship, and collaboration. We built barns and outbuildings using timber we cut ourselves – those experiences grounded me in practical skills, but they also instilled a love for building and creating lasting things with my hands. I pursued engineering in college and became a licensed professional engineer, but I always craved purpose beyond just technical success. During winters, when construction slowed down back home, I began volunteering on infrastructure projects in Central America. That’s where I first crossed paths with embassy staff and learned about this unique career path. The idea of combining engineering with public service and global travel spoke to me in a powerful way. Since joining the State Department, I’ve worked in nearly 100 countries. What keeps me passionate is knowing that every project I contribute to has a real impact – on safety, diplomacy, and the lives of the people who work and live inside these embassies. It’s a job that challenges both the mind and the heart, and it never stops teaching me new things about the world and about myself.

How many embassies have you helped build or manage so far? Could you tell us about some of the most memorable locations you’ve been to or projects you’ve worked on?

Over the course of my career, I’ve had the privilege of working on more than 40 embassy projects around the world – each with its own unique challenges, character, and cultural richness. These projects have ranged from major compound renovations and secure facility upgrades to new construction from the ground up. Every location teaches you something new, but a few stand out. New Delhi, India was one of the most complex and instructive projects I’ve worked on. It was an operational embassy compound, with overlapping phases of construction, and coordinating that level of activity while maintaining security and operations was both challenging and rewarding. I also worked on projects in Dhaka and Beirut, where high-security considerations drove every design and construction decision. These were environments where precision and resilience were paramount. But if I had to pick one project that truly defined me as a leader, it would be the embassy in Windhoek, Namibia. It was my first time serving as Project Director, and I was there through the heart of the COVID-19 pandemic. We overcame global shipping delays, health crises, and labor shortages to finish the job ahead of schedule and under budget. More importantly, we did it safely, and I got to see the embassy come to life and be used by our diplomatic team. It was one of those rare moments when the technical, personal, and professional all came together.

Every country is unique. How do you adapt to different climates, cultural contexts, and logistical challenges from one embassy site to the next?

One of the most fascinating aspects of this job is how much it teaches you about adaptation – not just to a new physical environment, but to new ways of thinking and working. No two embassy sites are alike. In some locations, you might be contending with seismic zones, while in others, you face flooding, cyclones, or scorching heat. In Mauritius, for example, we have to consider cyclonic wind loads and salt-laden air, which affect everything from material choices to construction sequencing. Beyond the technical, you also need to adjust to cultural norms around time, decision-making, and collaboration. What might be considered assertive communication in one country may be seen as impolite in another. So, we begin by listening –engaging with local engineers, tradespeople, government agencies, and community leaders. These local partnerships are invaluable. We also bring with us a diverse, international team that has learned to adapt in real-time. It’s a constant learning experience, but that’s what makes it so fulfilling. Every challenge is an opportunity to grow, both as a builder and as a person.

As Project Director, what does a typical day look like for you during the construction of an embassy?

Every day brings a mix of engineering oversight, team leadership, problem-solving, and diplomacy. I typically begin with a team huddle – checking in on safety, upcoming activities, and any immediate concerns. I walk the site daily, not just to monitor progress, but to interact with the workforce and stay connected to the human side of the job. Construction is a living, breathing process, and being out there allows me to sense issues before they become problems. Throughout the day, I move between technical discussions – reviewing design modifications, procurement issues, and subcontractor coordination – to meetings with embassy staff and our Washington-based leadership. My office is the bridge between the field and the mission, and I take that responsibility seriously. I also make time to visit the workers’ cafeteria, ensure safe conditions, and stay attuned to morale. In short, my day is dynamic, often unpredictable, but always rooted in service – to the mission, to my team, and to the host country.

What are some of the biggest challenges you face in overseeing these large-scale, high-security, international projects?

Embassy construction brings with it a level of complexity that goes far beyond most commercial projects. We’re not just building a structure – we’re building a symbol of diplomacy, national identity, and security. Every decision must take into account a wide range of variables, from blast resistance and secure communication systems to local workforce capabilities and natural hazards adaptation. One major challenge is the unpredictability – supply chain delays, labor shortages, political changes, or even global health emergencies like COVID-19. Another is the sheer coordination involved – we’re syncing efforts across time zones, languages, and disciplines. But these challenges are also what make the work deeply rewarding. They require leadership, humility, creativity, and constant communication. And when it all comes together, there’s an immense sense of pride in what we’ve accomplished.

Which phases of the construction do you find the most critical – and the most satisfying?

The most critical phase is the start – laying the groundwork, literally and figuratively. Hiring and training the right people, setting up safety protocols, and executing that first concrete pour all shape the trajectory of the entire project. A good start builds momentum. As for satisfaction, the topping-out ceremony is always a favourite moment. It’s a tangible milestone, where flags are raised, and workers from across the globe celebrate reaching the highest point of the structure together. It’s a rare and beautiful show of international unity. Another deeply rewarding phase is landscaping – watching the hard edges of construction soften as we reintroduce nature into the space. You feel the shift, not just visually, but emotionally. And finally, seeing the building in use – staff moving in, lights on, flags flying – that’s the ultimate moment of satisfaction.

Embassies, by their nature, require very high security standards. How does security influence the way you approach design and construction?

Security is foundational to everything we do in embassy construction. It influences the design from the very first sketch to the final finish. We’re not just building offices – we’re creating secure hubs for international cooperation and platforms for diplomacy. This means incorporating advanced security systems that are seamlessly integrated into an aesthetically welcoming environment. We work closely with security experts throughout the process, adapting our plans to changing global threats while also balancing accessibility, beauty, and functionality. Our goal is to create embassies that reflect our values – strong, transparent, and prepared. It’s a delicate and highly specialized balance.

“Embassy construction brings with it a level of complexity that goes far beyond most commercial projects.”

Are there any particular stories, surprising incidents, or learning moments from your previous embassy projects that have stayed with you?

Absolutely. One of the most transformative moments in my career was during the height of the COVID-19 pandemic. I was working in India at the time, and we had to shut down operations overnight. It wasn’t just about halting construction – we had hundreds of workers living in temporary workforce housing who suddenly needed care, food, safety protocols, and reassurance. It was a deeply human moment. I saw my team step up in extraordinary ways, from organizing safe transportation to distributing PPE to re-sequencing work to reduce density on-site. We even modified some health units mid-project to include vaccine freezers. That period tested every part of our system – logistics, leadership, empathy – and reminded me that building embassies is as much about resilience and compassion as it is about bricks and steel.

Have there been situations where the local culture or context taught you something new that influenced the way you manage a project?

Working in Mauritius has given me a profound appreciation for the harmony between nature, architecture and daily life. The open-air designs, cross-ventilation, and natural materials reflect an ethos of integration with the environment – something we often overlook in colder regions. Mauritians also approach time, community, and wellness differently. There’s a grace and patience in the way things unfold here, and I’ve found myself adjusting my management style to be more relationship-based, more observant, and more respectful of cultural rhythms. The local approach to sustainability – born out of necessity on an island – has influenced not just our landscaping, but our entire mindset about resource use and design longevity.

When you look back at an embassy once it’s completed and operational, what gives you the greatest sense of accomplishment?

For me, the greatest reward isn’t just the building – it’s the people. Seeing embassy staff walk into a new space and immediately feel safe, more empowered, and better equipped to do their jobs is incredibly meaningful. Knowing that we’ve created an environment where diplomacy can thrive gives me immense pride. And beyond that, I take great satisfaction in the safety and development of our workers. Many of the labourers on our sites are learning new trades, gaining certifications, and supporting families back home. When I see one of them promoted or moving on to lead projects of their own, that’s a legacy I’m proud of. We’re not just building embassies – we’re building careers, communities, and connections that stretch far beyond the project timeline.

What would you say is your signature as a Project Director – the one thing you always try to leave behind, no matter where the project is located?

If there’s one thing I strive to leave behind on every project, it’s a culture of pride, integrity, and ownership. I want every person who touches the job – whether a local labourer, a foreign engineer, or embassy staff – to walk away feeling that they were part of something meaningful. I believe the success of a project lies not only in its physical completion, but in the human spirit it inspires. I work to foster teams that support one another, grow together, and feel connected to the mission. If I’ve created an environment where people feel seen, respected, and empowered to do their best work, then I’ve succeeded. It’s those invisible blueprints – the values and energy we build into the project – that I hope endure long after the final ribbon is cut.

Ambassador Henry Jardine mentioned the desire to build something “for the long term.” Could you elaborate on how this project, in Mauritius, reflects a long-term commitment from the United States?

The new embassy in Mauritius is not just a modern facility – it’s a lasting symbol of partnership, respect, and shared values. We are investing in resilient infrastructure, energy-efficient systems, and sustainable design so this compound can serve future generations. The planning goes far beyond the physical building – it includes strategic site development, adaptive layouts, and capacity for future technology upgrades. This is about permanence – building a space that will facilitate diplomacy, foster development, and represent the U.S. presence for decades. Mauritius is a vital partner in the region, and this embassy demonstrates that we are here not just for today, but for the long haul.

Could you walk us through some of the green building features being integrated into the embassy?

Absolutely. Building performance optimization is a core pillar of our design. We’re integrating solar panels for renewable energy, energy-efficient lighting and HVAC systems, and advanced building management systems to optimize usage. We’re also harvesting rainwater, using low-flow fixtures, and incorporating native and endemic plant species into the landscaping, which helps restore local biodiversity and reduces utility and maintenance costs. The design maximizes natural light and ventilation, which reduces reliance on mechanical systems and improves occupant well-being. Every decision, from materials sourcing to water management, reflects a conscious effort to lower our carbon footprint and leave a positive environmental legacy.

To what extent are Mauritian professionals, artisans, or suppliers involved in the construction or landscaping process?

While much of our construction labour is international, we’ve made it a priority to include Mauritian professionals and suppliers wherever possible. All concrete is sourced locally, and we’ve collaborated with local engineers and designers to align with Mauritian standards and style. The landscaping effort is particularly rooted in local expertise – Mauritian horticulturalists are leading the selection and planting of endemic species, many of which are endangered and essential to restoring ecological balance. We’re also working with local artists to incorporate cultural elements into the design. It’s more than participation – it’s partnership, and it enriches the authenticity and relevance of the project.

 “Construction is a living, breathing process, and being out there allows me to sense issues before they become problems.”

The construction of such a complex project usually brings together professionals from various backgrounds. How many nationalities are currently represented among the teams working on the new embassy?

We have representation from more than 30 nationalities on this project. That includes engineers, foremen, tradespeople, support staff, and managers. Our projects are nomadic in nature – once an embassy is completed, many of our core team members move to the next site. That means we carry institutional knowledge from one country to another. Experienced workers become mentors for newer team members, creating a rich system of apprenticeship. It’s a multilingual and multicultural environment that reflects the very spirit of diplomacy itself.

How does this international diversity contribute to the project, both in terms of expertise and work culture?

The strength of our teams comes from the wide range of skills, backgrounds, and experiences each person brings to the table. When people from different countries, trades, and experiences work together, they bring unique perspectives on how to solve problems and innovate. It creates a collaborative culture where ideas are challenged, improved, and executed with creativity and respect. It also makes for a vibrant day-to-day life on site – meals shared between different cultures, celebrations of national holidays, and friendships formed across borders. That human element builds stronger teams and, ultimately, better buildings.

What steps have been taken to ensure that workers on site benefit from safe and sound working conditions?

We apply the highest safety standards from both OSHA and the U.S. Army Corps of Engineers (EM385), including rigorous daily training, PPE, on-site medical access, and strict safety protocols. We have one safety officer for every 40 workers, and conduct regular audits. We also provide three meals a day, safe drinking water, clean facilities, and health support. In Namibia, we completed over six million work hours without a single lost-time accident – a testament to our culture of care. We believe that safety is not just policy – it’s personal, and it’s non-negotiable.

Is work-life balance a priority on this project? How do you and your team promote it in a high-intensity, multi-year construction timeline?

Absolutely. Embassy construction is intense, and burnout is a real risk. We combat that by establishing clear boundaries, honouring all local holidays, and giving our teams Sundays off and sometimes half-days off on Saturdays. We support recreational outlets – our teams play soccer and cricket, go on beach outings, and hold barbecues to connect and relax. We also involve our workers in community outreach projects, which provide emotional rewards and purpose beyond the job. By supporting mental and physical well-being, we create a healthy work environment that keeps people motivated and fulfilled.

Could you give us an idea of the typical working hours for staff involved in the project?

Most of our construction crews begin work early in the morning and finish by mid-afternoon, six days a week. Engineering and management staff work flexible hours depending on deadlines and coordination needs with Washington, D.C., and other time zones. We closely monitor workloads and check in with staff regularly to ensure they’re supported. It’s a long-haul project, and pacing is key to keeping morale and quality high.

Are there any leisure or recreational activities planned outside work hours for staff and contractors?

Yes, we actively support recreational and social events. Soccer and cricket are popular, and we organize regular matches and informal tournaments. We also provide buses for beach outings on Sundays, and host barbecues and cultural celebrations. These moments build bonds, relieve stress, and remind everyone that they are part of a larger, supportive community.

Is the project team involved in any community outreach or social engagement initiatives during the construction period?

Yes, community outreach is a key priority for us – not just as a matter of goodwill, but as a core value in how we build. While our efforts are still unfolding, we’re already planning several impactful initiatives. We recently collaborated with Healthy Kids Sports Ltd. during the Mauritian Independence Day celebrations, donating a 40-foot container for sports equipment and hosting soccer matches for children. This is just the beginning.

We have plans for a topping-out ceremony where we will bring together members of the community and representatives from across the island to celebrate this significant milestone. We’re also planning a solar panel installation ceremony in partnership with the Central Electricity Board (CEB), which will highlight our commitment to renewable energy and provide an opportunity for public engagement. When landscaping begins, we’ll host a tree planting ceremony with local stakeholders and students, integrating endemic plant species back into the environment. This kind of rewilding initiative will also provide a platform for student-led research, much like our past efforts in Namibia, where we built a drought-resistant landscape that became the subject of academic studies.

We’re planning to invite engineering and architectural students to tour the site and learn about materials, methods, and sustainability strategies as we reach major construction milestones. We also plan to host panel discussions around topics like gender equality in construction and cross-cultural collaboration. In previous postings, these panels have created space for meaningful exchanges between site staff, community members, and visiting students.

When we reach the art installation phase, we intend to include local artists and students in that creative process. In Namibia, we partnered with RISD and hosted a two-week design exchange. Students brought their sketchbooks, collaborated with peers from the region, and visited the project site to view installations and discuss design themes. We hope to do something similar here. And sometimes, outreach is as simple and meaningful as helping a local school with props for a play like Charlotte’s Web, using our surplus materials and technical skills.

We’re always looking for new ways to connect and give back. These efforts aren’t just side projects – they’re central to who we are as builders and diplomats. Our goal is to leave a legacy of relationships, learning, and shared pride that extends far beyond the job site.

The embassy is expected to be delivered by 2026. What are the key milestones between now and then?

Some of the most important milestones include completing underground utilities, which removes a lot of uncertainty; reaching the topping-out stage, which we celebrate with a multicultural flag-raising event; switching from temporary to permanent power, which enables commissioning of mechanical and electrical systems; and beginning the landscaping phase, which signifies our shift toward completion. The final major milestone is achieving substantial completion – when the building is functionally ready for occupancy. That’s when we begin moving in key embassy personnel and bringing the mission to life.

From a personal perspective, what has been the most rewarding aspect of working on this project in Mauritius?

Mauritius has already made a deep impression on me. I only arrived full-time in January 2025, but the warmth of the people and the vibrant culture have made it feel like home. Getting to know my local team members – engineers, admin, and support staff – has given me insight into the island’s values, strengths, and character. My daughters attend school here, and through them, I’ve been welcomed into birthday parties, school plays, and local celebrations. It’s the cultural exchange – the blend of work and life – that has been most rewarding. The natural beauty, safety, and community-oriented lifestyle align with my values, and I feel genuinely grateful to be here.

Is there anything you’ve discovered or appreciated about Mauritius and its people during your time working here?

Mauritius is a place where people work hard, live well, and care deeply about family and nature. There’s a cultural rhythm that emphasizes quality over speed, connection over transaction, and balance over burnout. I’ve seen people finish long days of work and still take their kids to the beach or gather for communal meals. It’s a lifestyle that values presence, and that’s deeply refreshing. Even though I’ve only been here a short time, I already know it will be a difficult place to leave. The people here have taught me that it’s possible to build big while still living with intention, and that’s a lesson I’ll carry with me always.